Mediating Difficult Conversations and Reconciliation of Hurt
John helps people effectively navigate difficult conversations and conflicts, and reconcile differences and divides to be able to work together toward a shared purpose. John facilitates a "safe space" for people to feel heard and understood by each other in their differences, connected in shared human needs, and collaborate to find ways to contribute to one another through mutually beneficial agreements. As part of the process, people also learn communication skills of empathic listening, authentic self-expression, and the ability to make clear requests and agreements. As people move toward greater connection and cooperation, new possibilities and solutions emerge to achieve their goals.
Healing & Reconciliation Process
At times, what is ultimately driving a conflict is unresolved emotional hurt and pain in relation to another. This can be on one or both sides of the situation. John offers a reconciliation and healing process that facilitates empathy, mourning, understanding, and restorative action. This process can also be used to “make amends” with someone who perceives you to be the “actor” of emotional hurt they are experiencing. Once healing and reconciliation occurs, new possibilities for peace and collaboration open.
“John Kinyon is one of our trainers of Nonviolent Communication and someone in whom I have a great deal of trust and confidence. John in my experience has a special gift for facilitating empathic understanding and communication between people. I highly endorse John's skills and abilities with Nonviolent Communication, and I strongly recommend him to anyone needing help resolving a conflict situation.”
––Marshall Rosenberg, Ph.D., Founder of Nonviolent Communication
“John possesses remarkable insight into the inner workings of the mind caught in conflict. He has helped me understand my own blocks – needs and issues that have clouded my ability to connect with myself and others. I am deeply grateful that our paths have crossed.”
––Larry R., Attorney and Mediator, Former CEO of Venture-Funded Company
“John, I’m so grateful for the work you have done with my staff and me over the past 4 years. I want to thank you for how you helped me turn around the difficulties I was experiencing with my employees and create a new level of success in my business. You have contributed to these things by how you coached me to communicate differently and model the qualities and ways of relating I wanted to see with my staff. You have a great ability to support people being honest and authentic with each other in ways that bring them together. You have helped us communicate and resolve conflicts in a way that everyone felt heard and understood that then led to finding mutually satisfying solutions. Particularly helpful was when you mediated between two employees with long standing and complex problems - it was truly amazing to watch as they found the common ground of understanding and found the basis for being able to work together again with a growing sense of respect and mutuality.”
—Suzan Steinberg, Business Owner
“At a time of escalated tensions and unexpressed concerns, John's experience and inspirational style with NVC helped to facilitate a reconnection between the principles of the business. After the breakdown in communication, his skills helped create a stronger foundation of trust and empathy, where each person could be heard. This enabled us to move ahead into a creative dynamic process of strategies and goal setting for the company.”
—Selma Aslin and Tehra Braren, business owner and company director
“Nonviolent communication sounds like a political thing, but to me NVC is a communications approach that I value in personal and business relationships. John Kinyon is an expert and highly trained NVC facilitator, and is superlative at resolving hard, entrenched conflicts. He has the courage and competence to tackle even situations where people hate one another, and can lead them to find a common ground. John gets to the heart of an issue, and, in the kindest possible way, airs every stake-holder's point of view. His practical judgment, life experience and quiet style earn the respect of the participants, as he calmly draws them to lasting clarity and closure. Any organization--any relationship--could benefit from John Kinyon's teaching and facilitation.”
—Ed Niehaus, organizational consultant