Foundations of Empathic Communication: Empathic Listening and Speaking in a World of Conflict



Wednesdays, 5/9/18 - 6/6/18 (skipping 5/16) (four Sessions)


5:00pm-6:30pm Pacific (California) Time



A 21st Century Guide

About John Kinyon

John is co-creator of the international Mediate Your Life (MYL) training program for navigating adversity, challenge, and difficult conversations with yourself and others. He provides training, coaching, and facilitation/mediation to the public and organizations, and is a speaker and author. The Mediate Your Life program is offered in different parts of the U.S. and in Asia, Europe, and Australia. The MYL approach integrates the international work of Compassionate Communication (Nonviolent Communication/NVC) with mindfulness and a mediation framework.

For over two decades John has mediated conflicts in a wide range of contexts, including families, businesses, and organizations.

He is co-author of the books:

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Take the next step

sign-up ends May 9, 2018



Our Commitment


Here’s What You’ll Receive

Four 90-minute Live Class Sessions With John Kinyon

Experience this special opportunity to be mentored and learn with the co-founder of the Mediate Your Life training program and one of the world’s leading trainers of Compassionate Communication (Nonviolent Communication, NVC) — from the comfort of your own home. Each class session includes a live streaming video option and guides you to learn the specific skills and abilities to build empathy with your coworkers, relationships, and self. Sessions will be hosted using Zoom video conferencing.

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Four Video Recordings of Class Sessions

After each class, the video will be available for you to download or stream in high-quality format. You’ll never have to worry about missing a session, and you can watch anytime and anywhere — on any connected device and at your convenience.

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Four Audio Recordings of Class Sessions

After each class, the audio will be available for you to download in high-quality MP3 format. You’ll never have to worry about missing a session, and you can listen anytime and anywhere — on any connected device and at your convenience.


Informational Class Handouts

In addition to the high-quality videos and MP3 audios, you’ll also receive class handouts in PDF on the course content and practice suggestions. These resources will help you internalize the material that we cover in each session.








Course Syllabus

Session 1: A Language of Connection - This first session covers the core language and communication distinctions from the work of Compassionate Communication (Nonviolent Communication/NVC) — Observation, Feeling, Need, and Request (OFNR). You will learn and practice how to apply these distinctions to experiencing empathic connection within yourself and with others, and you'll discover the core needs driving your behavior at the source of joy, suffering, and conflict, so you can respond to any situation more effectively and compassionately. Each session includes presentation, demonstration, practice, and harvesting of the experience.

Session 2: Mindfulness and Self-Connection in Adversity - In this session, we’ll cover the mindfulness skill of self-connection — the capacity and ability for awareness, especially in difficult moments — and how this is an application of the OFNR distinctions from Session 1. We will do an intensity exercise that integrates subtle awareness of conflict triggers, mindful self-connection practice, and then moving into a self-empathy process. 

Session 3: Elements of Empathic Speaking and Listening - This session focuses on how to apply the OFNR distinctions to being in conversation with others in a way that creates empathic understanding and connection. We will explore how to increase presence and understanding in a conversation, independent of agreement, and from there to get to universal human needs and meeting those needs. Beneath all our emotions, thoughts, and actions are a core set of human needs we are trying to meet. We'll practice how to create understanding without agreement and how to connect with underlying needs when delivering a message, when speaking and listening to others. In demonstration and practice you will experience using these skills in real conversations that matter and make a difference. 

Session 4: The Power of Requests - Once understanding and connection has been fostered between ourselves and others in conversation, it is important to know the skills of making clear, specific, doable requests, that are not demands, and that seek to meet the needs of all involved. In this final session, we'll also be reviewing, practicing and discussing how the skills integrate and can be used to mediate all aspects of your life and bring greater awareness into challenging situations. We'll also discuss further how to bring these concepts into your workplace, family, relationships, and everyday life. 


"My husband and I were fortunate to take John Kinyon’s 6 week Tao of Empathy webinar course through NVC Academy. The format of the class was very effective. John provided us with information and then were partnered up to practice with each other what John had taught. Even though we have been involved in NVC for many years, the class provided us with skills and tools that we found to be very useful. We are looking forward to taking another webinar course with John!”

— Cindy V.

"The mediation series provided me with practical yet powerful skills for resolving conflict - in my own life and the lives of others. I've been a "peacemaker" at heart all of my life. However, prior to this training, I didn't have the tools to translate my intention into action. Since the workshop I have gone on to do several successful mediations with clients in my private practice as well as friends and family. If only I would have learned these skills 15 years ago! John & Ike's mastery of the material, depth of experience and integrity in living the process are exceptional. I highly recommend this training!”
—Chris Kresser
“I am in awe of the process...still holding this sense of "Wow" over what happened at the first mediation. I was worried about it too, something around my own confidence, and asked for some practice help beforehand to role-play it. I found that incredibly helpful too...It's so great to have other players to practice with!! And I have been asked to do ANOTHER mediation! If I do this one it will be #4. I'm in awe of these requests for me to mediate. It's like there's something miraculous happening...these mediations are dropping out of the sky onto me. I'm holding them so tenderly, and with deep gratitude to be part of this sacred process. John and Ike's mediation training gave me the tools to navigate my internal world as I vacillate between times of calm and times of storm. Because these tools support my self-understanding, they also support me in areas of self-care, self-responsibility, and self-growth. Additionally, these tools provide a way into understanding others. All of my relationships have improved. This training has given me the link to the deeper understanding of myself, and others. I've found it to be the doorway of understanding to the experience of being human, and the bridge that connects us all to one.”
—Joan Judson
“I am extremely grateful for the challenge, learning, support, deep connections and community that I felt in the retreat, and am experiencing in my triads, dyads, and daily connections with others, and in strengthening my relationship with myself. John and Ike, this is one of the most transformational things I've ever done in my life - and I can only say my deepest heart-felt thank you to you for all the work you've done internally and in the world - to be where/who you are - and gift me and all of us this amazing experience that is rippling out into the world in this very moment.”
—Jill Edwards Minyé
“Thank you for coming to Australia and leading the Sydney retreat. I have been telling my friends that I have experienced a slice of heaven, over 25 folk living in this wonderful harmony of healing, learning, deepening, caring, crying and laughing. I experienced a safety and affirmation that encouraged my creative wings to flap happily!”
—Jana Krins
“Dear John and Ike, I celebrate that today, for the first time, I have been mediating in a formal mediation, with what I have learned from you  and practiced for half a year in a practice group, as you requested at the training I enjoyed being in with you, in Stockholm, Sweden, September 2009. Not only did I survive, having stepped clearly outside of my comfort zone in accepting the offer to mediate, but we celebrated afterwards and booked another meeting to continue what we started today. It was a total joy to see the two people before me, a divorced couple, hearing each other in more fulfilling ways and starting to share things with each other that they had never shared before. I continue to be grateful and inspired by what you taught me and enjoy taking this time to celebrate with you how your work is supporting me in having the guts to step forward, make a difference, and take steps I have dreamed of for years but only now have taken, to be the change I want to see in the world by spreading NVC through mediation.”
—Joakim Svahn