Dialogue is facilitated between two people to hear one another at a level of shared humanity and universal needs, and from this place are supported to make requests of self and other and reach mutually beneficial agreements. The process can be one session or multiple sessions over time. Each session is usually scheduled for 2 to 4 hours, but can be scheduled for a full day. The sessions can happen by phone/internet (e.g. Skype), as well as in person.
Each person involved in the mediation is requested to have an individual session with John before the joint session(s). The purpose of these pre-mediation sessions is to prepare each individual for the mediation and support the process and outcome to be as successful as possible. The preparation involves: (1) getting connected to oneself in a way that is mentally and emotionally less reactive and more likely to be effective in producing a satisfying outcome, (2) explore one’s understanding of what might be motivating the other person involved to behave as they have, and (3) get a more specific picture of structure of the mediation process. It is also an opportunity for John to build rapport, trust and connection with each person involved and address any questions or concerns. These sessions often go for about 1 hour (but can be more or less time), and are usually done by phone or internet (e.g. Skype).
Once the mediation process has completed, John offers having a post-mediation follow up conversation with each person individually and/or together at some point in the future. The purpose of these sessions is to “harvest” and learn from what happened in the mediation session(s), and see how things are going with the solutions and agreements made at the end of the mediation. These sessions are usually done by phone or internet (e.g. Skype).
John facilitates this process with groups of more than two people. In group mediation, there is the option of doing what is called “accreted mediation,” in which various sub-configurations of the people involved meet separately with John for mediated conversations before getting everyone together as a whole group. This can help resolve a significant amount of tension between certain people who are experiencing particular conflict with each other, and contribute to more efficient and effective communication and resolution of issues as a whole group. Group mediation also can be done by phone/internet (e.g. Skype) as well as in person.