File, Fax, and Feel

However daunting the process may be, openly sharing emotions in the workplace makes good sense—and may even boost prosperity.

Parameters of “professional behavior” in today’s workplaces vary, but basic ground rules remain. Most rules, implicit or explicit, emphasize self-control. While “on the clock,” we’re expected to stay on-task and distance ourselves from personal feelings or needs. Some workplaces more casual and less hierarchical. “Transparency” is in, yet no matter how laid-back or buttoned up the work culture, sharing emotions—especially intense or “negative” emotions—is usually discouraged among colleagues. Read more at Ode Magazine…

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Nonviolent Communication Solidifies Group Connection and Clarity

Teamwork is a highly touted concept in workplaces, and for good reason; when a group of people comes together to work toward a goal, we often feel part of something greater. Yet, we can often sabotage our very efforts because we lack group connection and clarity. There is a process we can use in a team setting to create a higher level of group cohesion and catapult our team to more successful outcomes. Read more at Ode Magazine…

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Championing difficult conversations: It’s not what you say, but how

My friend, I’ll call him Bill, recently asked for my thoughts on a work relationship between him and someone he supervises. “He [supervisee] has started overstepping his role in how he says things sometimes in department meetings. The problem is that we’ve become good friends but I’m also his boss, and I don’t know what to do about it.” As Bill and I talked further, the nature of his conflict became clear. Read more at Ode Magazine…

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Reflections on NVC, Culture and Worldview

I want the language of needs to be universally known throughout the world, and for it to support us human beings working together to deal with the challenges we face. To support this happening I want to be as clear as possible about NVC being a language of needs and skills, rather than a particular worldview and value system. NVC is seen by many who know about it as a subculture, or even a cult by some. To whatever degree NVC is associated with certain beliefs it will be rejected by those who don’t share them. My dream is for NVC to contribute to people who hold different worldviews and value systems to better understand each other and collaborate. This seems ever more important and urgent to me as I see growing global crises in economics, effects of climate change, and the environment, and increasing political stalemate and polarization rather than cooperation.

Based on my understanding of Integral Theory (see the works of Ken Wilber and colleagues), I see people with different value systems and worldviews prioritize different needs and have different moralities for meeting needs. In the realm of politics for example, I see three main groups – “conservative”, “mainstream”, and “liberal.” To generalize and oversimplify, I see the conservative worldview prioritize needs for order and stability, with a morality emphasizing external authority and rules/laws. I see the mainstream worldview prioritize self-expression and achievement, with a morality emphasizing material attainment. And lastly, I see the liberal worldview prioritize inclusion and empathy, with a morality emphasizing dialogue and non-hierarchy/equality of perspectives, power, access to resources, etc.

We all see the world through particular beliefs and values, and many of us can probably identify with more than one worldview depending on the situation. I see all three of the worldviews above as valuable and essential, as well as each having different limitations. I envision NVC mediation as a bridge allowing communication and collaboration between all groups and people with cultural and ideological differences. The way I think we will be able to contribute to this happening is if we can share NVC-based work separate from our personal worldview and values. I see how difficult this has been for me, but thinking about it this way gives me a great sense of meaning, purpose, and excitement!

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The Next Moment Can Change Your Life.

The way we respond to other people’s words and behavior can have a huge impact on the quality of our lives. As we go through the day there are moments, sometimes seemingly “small” moments, when conflict begins to arise. Read more at Ode Magazine…

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Turn Conflict into Connection and Collaboration

In my last post I described the language and skills that give us power to return to presence and centeredness when we are in conflict; we can turn conflict into understanding and connection within ourselves and with others. From a place connection, we have the ability to meet our needs with greater clarity, effectiveness and ease. Read More at Ode Magazine…

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How Language Connects and Solves Conflict

I want to share with you a language of connection for resolving conflicts. I have found it leads to clarity, ease and effectiveness, in work and personal life. Read more at Ode Magazine…

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First IIT Without Marshall

Last month in Rowe, Mass., I, along with Barb Larson and Doug Dolstead, led the first IIT without NVC founder Marshall Rosenberg. On the opening night, as we and the participants started our 9 days together, we talked about the significance and importance of this event. We talked about the dream that Marshall began with over 40 years ago, the remarkable nature of his journey and what he has given over the years to keep that dream alive and for it to continue to spread throughout the world. Over the 9 days the special power and magic of the IIT I happened within this structure that Marshall has created over the years. I watched in wonder as the community came together, a microcosm of envisioned global community, people and lives changing in the space of connection to life in self and others and compassionate giving. And this happened amidst news that arrived in the middle of the night of sudden and tragic loss of a loved one. Even this tremendous sorrow and grief was held with such love and grace and beauty, I am still in awe thinking about it. As we left this IIT experience, hope was expressed, hope in what can be carried on. It was not so much the experience of being carried and lifted up by charismatic leaders, but rather it was the experience of doing it together. Marshall continues to lead IITs in Albuquerque, NM.

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A Personal Story – Saved by Self-Connection Practice and the Miracle of Empathy

I was driving my wife Schena to the airport recently. Our 4-year-old son was in his car seat directly behind me. He started crying at the top of his voice saying that he didn’t want to go to the airport because it was boring and kicking the back of my seat. I felt myself getting angry and the impulse to raise my voice and tell him to stop kicking and quiet down. Instead, I started doing my self-connection practice, which is to breath slowly and deeply into my heart, then observe my thoughts, feel my feelings, connect to my needs, and see if any request of myself emerges.
I immediately felt calmer and started to wonder about my son’s reaction. He had been to the airport many times and had never reacted this way. Also, he did sometimes complain about being bored, but never like this. I started asking him about his reaction in a gentle voice, and suddenly without thinking, the words came out of my mouth wondering if he was feeling upset about his mother being the one this time that was going on a trip (it was the first time she was going on a trip away from the kids). He said yes, and the tantrum immediately stopped. My heart ached with empathy for his sadness and fear. Schena and I made some more empathy guesses about his feelings and needs, and then expressed reassurance about her returning in a few days. Suddenly he no longer seemed upset. In minutes he was calm and peaceful and actually seemed almost cheerful as we drove on to the airport. When we arrived at the airport and got out of the car to say goodbye, I thought my son would start crying again, but he didn’t. He remained calm, kissed his mom goodbye and we watched her go inside. All the way back home he was cheerful and talkative.
In hindsight it was obvious what was going on when he was getting upset, but in the moment it wasn’t. I believed him when he said it was about the airport being boring. When any of us, no matter what age, are having any kind of “tantrum”, isn’t it just like that? We’re feeling sad and scared, and either we don’t know it or don’t know how to express it, and so we say something else. I feel so incredibly grateful for my training in self-connection and intensity practice, that it saved me from reacting to my son who I love so dearly in a less than compassionate and understanding way when he was needing empathy, understanding and compassion the most.

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Working with Ministers, Religious Leaders & Religious/Spiritual Communities

Last month I led, with Lori Woodley, a workshop for ministers and religious leaders, and next month I lead a workshop on mediating conflict in spiritual community. This is a dream come true for me. I love to talk about NVC in a more explicitly spiritual way, and this is the perfect place to do it. The real power of NVC for me is when it is being lived and offered as a spiritual practice, connecting to the experience of Life in and around all things. The language of needs helps me experience this, and me sensing this energy seems to give greater power to the words. Working with religious leaders felt so important because I want all people to experience for themselves the connection between language and spiritual practice, and that there are skills to using this language that take practice, especially when it comes to mediating conflict, our own and helping others.
Another reason why I find such meaning in working in the area of spirituality and religion is because of how much conflict arises from beliefs and ideology that trace back to religious teachings and traditions. My vision for our world is humanity working together across differences to deal with the enormous challenges that we are to face on this planet. As is written in a song by Marshall Rosenberg, “Now is the time to bring ourselves to peace.” We simply must learn the language, skills and “maps” for how we human beings navigate from conflict to connection and compassionate interactions. I believe our thriving, and perhaps even our surviving on this planet, depends on it.

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